Direct Line won’t renew my insurance after a local break-in

It turned out to be because a neighbour’s cars had been stolen using keys taken from their house

We have just been sent a letter by Direct Line telling us that it is not prepared to renew our home insurance as our property no longer meets its “risk requirements”.

We have had no claims on the household insurance, hold two car policies with Direct Line, have no financial problems and live at the top of a steep hill.

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